If you’re an outdoor enthusiast, Jetson electric bikes are a great way to get around and enjoy the outdoors. But like any other electric device, they can sometimes experience some issues. Here are some of the most common problems and how to fix them.
My Jetson electric bike is not delivering full power
If your Jetson electric bike feels sluggish or slow, it may be due to a low battery level, a loose connection, or a faulty component. To troubleshoot this problem, you should:
- Monitor the battery level on the LCD display or app. If it’s low, charge it fully before riding again.
- Ensure the connections between the battery, controller, and motor are secure and not damaged. If any wires are loose or broken, contact Jetson customer support.
- Check the throttle and brake levers to make sure they’re not stuck or jammed. If they are, try to free them gently or contact Jetson customer support.
- Make sure the tires are inflated to the recommended PSI level. Low tire pressure can affect the speed and performance of your bike.
My Jetson electric bike is not charging
If your Jetson electric bike is not charging, it may be due to a dead battery, a faulty charger, or a damaged port. To troubleshoot this problem, you should:
- Monitor the battery level on the LCD display or app. If it is completely drained, it may take longer to charge or not charge at all. Try charging the battery for at least 4 hours.
- Inspect the charger and power outlet. Ensure they are working properly and not damaged. Try using a different charger or outlet if possible.
- Examine the charging port on the bike. Make sure it is clean and not corroded. If you see any dirt or debris, try to remove it gently with a soft cloth or a toothpick. Avoid using metal tools or liquids as they may damage the port.
Also Read: Jetson Adventure Electric Bike Review 2023
My Jetson electric bike is making a noise
If your Jetson electric bike is making a noise, it may be due to a loose part, a worn-out component, or a misaligned wheel. To troubleshoot this problem, you should:
- Inspect the chain and sprockets for cleanliness, lubrication, and tension.
- Clean and tighten with a rag and degreaser or wrench if necessary.
- Check brakes and rotors for rubbing, squeaking, or grinding.
- Adjust with an Allen key or contact Jetson customer support if needed.
- Inspect spokes and rims for bends or breaks.
- Tighten with a spoke wrench or contact Jetson customer support if needed.
Conclusion
Jetson electric bikes are designed to provide you with a smooth and enjoyable ride. However, if you encounter any problems with your bike, you can use this guide to troubleshoot them and get back on track. If you need further help or have any questions, you can always contact Jetson customer support through their website1 or phone number (1-888-976-9904).
